Start an AI support agent with human escalation, not blind automation
Use approved knowledge, draft-first responses, confidence thresholds and explicit escalation before expanding automation.
Scope a support pilotSupport Agent Pilot
$3,900+
Launch test price / bounded support flow.
Deliverables
Knowledge boundary, escalation rules, evaluation set, failure log and rollout criteria.
Best fit
Teams with repetitive inbound questions and a stable approved knowledge base.
Describe one workflow
No confidential information is required. Fit is reviewed before any proposal.